Saturday, January 25, 2025

The Consumer Protection Act, 2019

The Consumer Protection Act, 2019 is a comprehensive law enacted to safeguard the rights and interests of consumers in India. It replaces the Consumer Protection Act, 1986, addressing modern consumer challenges. Key features include:

  1. Consumer Rights: Protects six fundamental rights, including safety, choice, and grievance redressal.
  2. Central Consumer Protection Authority (CCPA): Established to investigate unfair trade practices and protect consumer rights.
  3. E-commerce Regulation: Includes provisions to regulate online transactions and platforms.
  4. Simplified Dispute Resolution: Introduces mediation and revised jurisdiction rules for faster grievance redressal.
  5. Product Liability: Ensures accountability of manufacturers, sellers, and service providers for defective products or services.

This Act strengthens consumer rights and adapts to the evolving marketplace.

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The Consumer Protection Act, 2019

The Consumer Protection Act, 2019 is a comprehensive law enacted to safeguard the rights and interests of consumers in India. It replaces t...